We are specialists in the recovery of accounts receivable, with specific regard to municipal debt, rates and taxes. Our services are all-encompassing, covering all forms of collection from call centre collection to legal collection solutions.
Early Stage Debt Collections
We provide collection services under the auspices or brand of your Municipality, Government Department or State-Owned Entity. This allows the staff in your organisation to focus on important service delivery and customer related matters. Our quick response times, scalable solutions and customised approach to the collection strategy are all part of our value offering.
Late Stage Debt Recoveries
Debtors who are reluctant or late in meeting their obligations are encouraged to pay swiftly with the use of an external debt collector such as Sebenza Nawe. We proficiently manage overdue debt, yet also remain aware of the financial plight many consumers face. Given our skills and experience we are able to act as an educator and payment enforcer to outstanding debtors.
Debt recoveries are not always plain and simple. From time to time, a legal approach is required to yield the desired results. Sebenza Nawe offers this service through our in-house legal partner who is able to proceed with an appropriate course of action. We can also work with your attorney of choice, often allowing for SMME development in your region and leveraging knowledge and expertise.